Cumberland House Knoxville, Tapestry Collection By Hilton, Knoxville - Reviews, Room Options & Prices 2025

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About the Hotel

1109 White Ave, Knoxville, Tennessee, United States of America, 37916

Cumberland House Knoxville, Tapestry Collection By Hilton, a 4-star property in Downtown Knoxville's central business district, features a 24-hour gym, complimentary bikes, and concierge services.

Modern Room Amenities

The hotel's rooms include 42-inch high-definition televisions with satellite programming, while select Tapestry accommodations offer microwaves, refrigerators, or kitchenettes. Private bathrooms come equipped with shower/tub combinations and complimentary toiletries.

Regional Dining Experience

McEwan's Kitchen serves Appalachia-inspired dishes celebrating mountain cooking traditions, while Tussie Mussie restaurant presents American cuisine. The bar specializes in Tennessee whiskey, local spirits, and craft beer.

Business Meeting Facilities

Cumberland House Knoxville maintains 1,200 square feet of conference space and meeting rooms. The property includes a fitness center, gift shop, and wedding services.

Central Downtown Location

Located 0.5 miles from Neyland Stadium, the hotel stands within walking distance to World's Fair Park, Sunsphere Tower, and Knoxville Convention Center. McGhee Tyson Airport serves as the nearest aviation hub.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Studio

Max:

3 persons

36 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

29 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Queen Room

Max:

4 persons

32 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Knoxville2700 ft

Airports

McGhee Tyson (TYS) 15.7 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Options

“I thoroughly enjoyed breakfast during my stay at Cumberland House Knoxville. The Tri Star and breakfast sandwich I ordered were absolutely delicious, and I can't stop thinking about the hash brown casserole. It made my mornings good!” view full review

Chic and Comfortable Room

“The room I stayed in was incredibly chic, coming complete with soft and clean bedding. While I found the mattress slightly too firm for my taste, the overall layout was perfect, and I loved the thoughtful decor throughout the room.” view full review

Unique Hotel Theme

“Cumberland House had a fascinating textile theme that set it apart from other hotels I've stayed at. It gave the hotel a unique character that I found both interesting and welcoming.” view full review

Peaceful Sleeping Experience

“Despite feedback about noise, I found the bedroom to be a peaceful retreat for a good night's sleep. The comfort offered by the bedding, including the pillows, contributed to my restful nights.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed for a fee
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Services

Valet parking
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs available
Children's menu

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

1109 White Ave, Knoxville, Tennessee, United States of America, 37916

Map view

1109 White Ave, Knoxville, Tennessee, United States of America, 37916

City landmarks

Square

Market Square

3500 ft

Museums

Blount Mansion

3300 ft

1235 Phillip Fulmer Ave

Neyland Stadium

2800 ft

Stadiums

Thompson/Boling Arena

4200 ft

Museums

Frank H McClung Museum

3500 ft

Broadway Theatre

Tennessee Theatre

3200 ft

510 W Main St

First Baptist Church

2200 ft

Parks

Charles Krutch Park

2900 ft

Church

Saint Johns Episcopal Church

2200 ft

Gallery

The Emporium Center for Arts and Crafts

3500 ft

Knoxville

Old City

5000 ft

University

University of Tennessee

2700 ft

205 E Hill Ave

James White Fort

1.0 mi

Downtown

3100 ft

Museums

McClung Museum of Natural History and Culture

5200 ft

Parks

Volunteer Landing Park

2600 ft

Market Square dining

3100 ft

516 W Jackson Ave

Knox Whiskey Works

2700 ft

Market Square

Tennessee Woman Suffrage Memorial

2500 ft

Church

Immaculate Conception Catholic Church

2700 ft

Museums

Women's Basketball Hall of Fame

1.9 mi

Nearby

701 Henley St

Knoxville Convention Center

1400 ft

Parks

World's Fair Park

1200 ft

Museums

Knoxville Museum of Art

1600 ft

Tower

Sunsphere Tower

1200 ft

World's Fair Park

Sunsphere

1900 ft

401 Henley St

East Tennessee Veterans Memorial

1300 ft

Fort Sanders

1800 ft

Amusement Park

Fort Kid

2800 ft

Restaurants

Knoxville Chocolate Co

800 ft

29 Market Square #100

Chaiyo Thai & Sushi Bar

1300 ft

601 James Agee St

The Drawing Room

1400 ft

531 Henley St

Chesapeake's Downtown

2200 ft

600 Union Ave

The French Market Creperie

2600 ft

412 W Clinch Ave

Kaizen Izakaya

2600 ft

416 W Clinch Ave

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.8

Location

8.6

Service

8.2

Dining

6.6

Bill

United States of America, March 2025

6.2/10

While I found the hotel beautifully decorated and conveniently located near downtown Knoxville, several aspects fell short of my expectations. The staff was friendly and responsive, going above and beyond to address my issues. However, I encountered some cleanliness problems in my room and issues with the comfort of the bed, which hindered my overall satisfaction. 😕

Rooms

6.0

My room was spacious and well-decorated, but it wasn't cleaned thoroughly. I found trash under the desk and dirt on light switches, which I ended up cleaning myself. Additionally, the bed felt uncomfortably hard like sleeping on the floor, despite the pillows being very comfortable. 🛏️

Service

7.0

The staff was incredibly friendly and accommodating. They quickly addressed my concerns, such as a mix-up with my room reservation. I appreciated their willingness to help, especially when I raised issues with cleanliness. However, I did get the feeling that they were somewhat understaffed during busy times.

Location

9.0

I loved the hotel's prime location, which was ideal for exploring downtown Knoxville, the University, and Market Square. It made walking to local attractions easy and enjoyable. Overall, I felt safe and appreciated being in a vibrant area.

Dining

5.0

I had one dinner and one breakfast at the hotel, and while the food was decent, it wasn't amazing. I was disappointed to find out that certain dining options were limited. The coffee in the lobby was quite weak and only available in the mornings, which was a letdown.

Facilities

6.0

The parking situation was frustrating, with valet only available at a steep fee. I also noted the hotel no longer offers room service, and some aspects like weak coffee and dirty pamphlets in the room detracted from my experience. However, I did appreciate the balcony and the overall aesthetic of the hotel.

Matt

United States of America, February 2025

6.2/10

I had a fantastic experience at Cumberland House Knoxville. The ambiance and attention to detail were impressive, with a theme reflecting Knoxville’s textile history. The staff were incredibly friendly and accommodating, creating a warm and welcoming atmosphere. However, I did experience a hiccup with the parking situation, finding the valet fees quite steep, which took away a bit from the overall convenience.

Rooms

10.0

I stayed in a spacious suite that was clean and fully stocked. The comfortable bed and awesome water pressure in the shower really made my stay enjoyable.

Service

10.0

The staff were super friendly and attentive, especially during check-in. I felt really well cared for during my entire stay, which made it all the more special.

Location

10.0

The hotel's location was so convenient, just minutes from downtown and right next to the University of Tennessee. I loved being able to explore the area easily.

Dining

8.0

I enjoyed both breakfast and evening cocktails in the lobby bar, though I did hear mixed reviews about other dining experiences. The menu at the restaurant was unique and innovative, which I appreciated.

Facilities

8.0

The hotel had nice amenities, including a well-equipped gym. I did find the valet service a bit pricey, which was frustrating, but everything else was great.

George

United States of America, January 2025

6.2/10

I had a mixed experience at Cumberland House Knoxville. While the boutique hotel's decor was beautiful and the staff was generally friendly, I faced some significant issues with the dining service and parking arrangements. The restaurant's service was particularly disappointing, and I felt that the hotel could improve its management responsiveness. Overall, it's a lovely place, but there are some crucial areas needing attention for a better stay. 🌟

Rooms

7.0

The rooms were comfortable and well appointed, featuring beautiful bathrooms and good amenities. However, my experience was slightly marred as the noise from the cleaning staff began early in the morning.

Service

5.0

Most of the staff were friendly, but my experience with check-in and dining left much to be desired. I didn't receive a promised follow-up from management after my complaint.

Location

6.0

The location is great, being close to the University of Tennessee and downtown Knoxville, making it easy to explore the area. Parking, however, was a struggle during my visit.

Dining

5.0

The dining experience was unfortunately lacking. After waiting at the restaurant, I was told they couldn't serve us and had to leave, which was very disappointing considering some of the positive reviews I had read.

Facilities

6.0

The hotel had decent facilities, including valet service and comfortable public areas, though I found the parking situation to be quite frustrating given the number of guests versus available spaces.

Bob

United States of America, November 2024

5.6/10

I had a wonderful stay at Cumberland House Knoxville, where the beautiful decor and thoughtful design really captured my attention. The hotel had an really good ambiance and I felt well taken care of by the friendly staff, particularly Anna at the front desk. However, the mandatory valet parking fee was steep, and I was frustrated by the difficulty accessing local channels on the TV. Overall, I would definitely return based on the comfortable rooms and great location near local attractions.

Rooms

8.0

My room was clean and comfortable, with a super comfy bed that provided a great night's sleep. However, I struggled with getting the TV to work properly for local channels.

Service

10.0

The customer service was excellent, especially with Anna at the front desk making me feel welcomed. The staff's friendliness definitely added to my experience.

Location

10.0

Cumberland House's location is fantastic, as it's conveniently situated near the University of Tennessee and various local attractions like World’s Fair Park. I loved that I could easily access these spots on foot.

Dining

8.0

The food options were enjoyable, particularly the hearty burgers and fries at the lobby bar, though it would have been nice to have more variety. I did have a minor issue with the restaurant staff concerning a breakfast charge, which dampened my dining experience slightly.

Facilities

7.0

The hotel had several amenities that enhanced my stay, like valet service and comfortable public spaces. However, I found the valet parking fees to be excessive.

Richard

United States of America, October 2024

7.4/10

I had a pleasant stay at Cumberland House Knoxville, which is perfectly located near the University of Tennessee and downtown. The decor was beautiful, adding a unique touch to my experience, but I did face some issues with maintenance and parking arrangements. The staff was friendly and attentive, which really made a difference. Overall, I would consider returning again in the future.

Rooms

8.0

The room was spacious and comfortable, with a well-appointed bathroom and great water pressure. However, the pillows were a bit flimsy for my liking, and I did have to switch rooms because the first comforter was damp. Overall though, I found the cleanliness and modern decor appealing.

Service

9.0

The staff was incredibly friendly and went above and beyond to help me with my issues, like parking and finding a new room. They always seemed eager to assist, which added a nice personal touch to my stay. Still, there are times when communication could be improved as I had trouble getting through to the front desk at peak hours.

Location

8.0

The location is fantastic for anyone visiting the university or the downtown area, just a short walk to both. I loved being near the World's Fair Park as well. While it was convenient, I did wish there were more dining options within walking distance.

Dining

7.0

The hotel restaurant has a cozy vibe and the food was decent. The menu offered good options, but I did encounter some delays during my visit. Even though it wasn't perfect, I appreciated having a place to eat right on-site.

Facilities

7.0

The public spaces were comfortable and well-decorated, creating a welcoming atmosphere. However, I did find the parking situation a bit tricky at times and had to rely on valet services, which may not suit everyone. The availability of amenities like dry cleaning and laundry was definitely a plus.